Table of Contents
- 1. Information We Collect
- 2. How We Use Your Data
- 3. Payment & Security
- 4. Cookies & Local Storage
- 5. Data Retention & Rights
- 6. Third-Party Partners
- 7. Children’s Privacy
- 8. Contact Data Protection Officer
1. Information We Collect
We collect minimal personal data strictly necessary to fulfill order purchases and deliver your digital eBooks safely:
- Account Information: Name, email address, and encrypted password hash upon registration.
- Transaction Data: Order history, purchased eBook IDs, digital download logs, and receipt references.
- Technical Logs: IP address, browser user-agent, and session cookies for secure download verification.
2. How We Use Your Information
Your information is used strictly to:
- Provide instant download links and maintain your digital library (My Library).
- Process secure checkout transactions and issue purchase receipts.
- Send critical order confirmations and response to customer care requests.
3. Payment Processing & PCI-DSS Security
Bookora does not store or process raw credit card numbers on our servers. All payments are securely handled by PCI-DSS compliant payment gateways (Stripe, PayPal) using 256-bit SSL encryption.
4. Cookies & Client-Side Local Storage
We use essential cookies and browser LocalStorage strictly to keep track of items added to your Shopping Cart and Saved Wishlist without tracking your external browsing habits.
5. Data Retention & User GDPR / CCPA Rights
You have the right to request access to, correction of, or complete deletion of your personal data at any time. To exercise your privacy rights, email our Data Protection Officer at support@bookora.online.
6. Third-Party Service Providers
We never sell, rent, or trade your personal information to third-party advertising brokers. We only share operational data with trusted infrastructure providers (cloud hosting, email dispatch) required to operate the bookstore.
7. Children’s Privacy Protection
Bookora is intended for general audiences. We do not knowingly collect personal data from children under the age of 13 without parental consent.
8. Contact Data Protection Officer
If you have any questions or privacy concerns, please contact our Data Protection team directly at support@bookora.online.